Summary
Overview
Work History
Education
Skills
Timeline
Generic
Makayla Brown

Makayla Brown

Lawrenceville ,GA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Finish Line
12.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Package Handler

Fed Ex Ground
05.2023 - 08.2024
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.

Shift Leader

Cold Stone
02.2022 - 06.2022
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Cashier

Ingles Grocery Store
08.2020 - 11.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Rockdale County High School
Conyers, GA
05.2022

Skills

  • Display Setup
  • Order Processing
  • Loss Prevention
  • Money Handling
  • Customer Service
  • Cash Handling
  • Conflict Resolution
  • Flexible Schedule
  • Fitting Room Maintenance
  • Transaction Processing
  • Product Recommendations
  • Retail Store Operations
  • Teamwork
  • Stocking and Receiving
  • Product Merchandising
  • Store Opening and Closing
  • Time Management
  • Cash Register Operation
  • Teamwork and Collaboration
  • Problem-Solving
  • Truck Unloading
  • Customer Assistance

Timeline

Retail Sales Associate

Finish Line
12.2023 - Current

Package Handler

Fed Ex Ground
05.2023 - 08.2024

Shift Leader

Cold Stone
02.2022 - 06.2022

Cashier

Ingles Grocery Store
08.2020 - 11.2021

Rockdale County High School
Makayla Brown