Makayla Cornelius
Loveland
Summary
Very experienced in customer service, with a strong ability to take the lead and manage. Very sociable, great at resolving customer complaints and ensuring a customer leaves satisfied, wanting to come back. Driven, proactive, and innovative.
Overview
5
5
years of professional experience
Work History
Brand Manager
Plato's Closet
Cincinnati, OH
08.2023 - Current
- Researched market trends to identify customer needs and preferences for strategic planning.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Boosted product sales with innovative promotional strategies and attractive displays.
Shift Leader
Platos's Closet
Cincinnati, OH
01.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
No Degree -
Sinclair Community College
Dayton, OHHigh School Diploma -
Loveland High School
Loveland, OH05-2023
Skills
- Event coordination
- Customer service
- Sales strategy
Timeline
Brand Manager
Plato's Closet
08.2023 - Current
Shift Leader
Platos's Closet
01.2021 - Current
No Degree -
Sinclair Community College
High School Diploma -
Loveland High School