Ma’kayla Credit
Lufkin,TX
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Cashier
Brookshire Brothers
Huntington, TX
06.2024 - 05.2025
- Provided friendly and responsive service to customers during checkout experience.
- Maintained cleanliness and organization of the cashier area for optimal operations.
- Assisted customers with product inquiries and payment options effectively.
- Handled cash, credit, and gift card transactions following company policies.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Resolved customer complaints promptly and courteously to maintain satisfaction.
- Educated customers on promotions and loyalty programs to enhance shopping experience.
- Greeted customers and provided friendly customer service.
- Processed customer transactions accurately and efficiently at retail location.
Customer Service
TJmaxx
Lufkin, Texas
06.2024 - 11.2024
- Provided exceptional customer service to all customers.
- Developed processes for global customer service operations.
- Greeted customers and provided exceptional customer service.
- Implemented creative strategies for improving customer service satisfaction.
- Established standards of excellence for customer service delivery.
Education
Lufkin High School
Lufkin, TexasSkills
- Effective communication
- Customer service
- Team collaboration
- Problem solving
- Cash handling
- Transaction processing
- Multitasking and organization
- Refund handling
Timeline
Customer Service Cashier
Brookshire Brothers
06.2024 - 05.2025
Customer Service
TJmaxx
06.2024 - 11.2024
Lufkin High School