Makayla Dailey
Daytona Beach
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fulfillment Center Associate
Amazon
Daytona Beach, FL
08.2025 - Current
- Operated material handling equipment to efficiently move products within fulfillment center.
- Collaborated with team members to streamline workflow processes and reduce delays.
- PG for 3 months
- Problem Solver
- Learning Ambassador
- Trained in all three counts of Simple Record Count, Simple Bin Count, and Cycle Count
Sales Representative
Daytona Slingshot
Daytona Beach, FL
03.2017 - Current
- Managed cash receipt and balancing processes to ensure accurate financial records.
- Assisted in daily ride operations to maintain safety and efficiency. Supported team members in executing operational tasks and resolving guest inquiries. Contributed to a positive guest experience through attentive service.
- Assisted in managing video and picture operations to support project completion. Collaborated with team members to ensure smooth workflow in media production. Contributed to the organization of visual content for various projects.
- Executed comprehensive janitorial duties to ensure cleanliness and hygiene standards.
- Assisted customers in identifying product needs and providing solutions. Supported sales team in achieving monthly targets through effective communication. Maintained accurate records of customer interactions and transactions.
- Facilitated resolution of conflicts to foster a collaborative work environment.
- Facilitated discussions to reach agreements among team members. Supported negotiation processes to resolve conflicts effectively. Assisted in drafting agreements to ensure clarity and mutual understanding.
Special Events Officer
Daytona Beach Police Department
Daytona Beach, FL
07.2018 - 01.2019
- Worked during special events, directing the flow of foot traffic
Education
Associate in Forensic Science -
Keiser University
Daytona Beach, FL04-2018
High school diploma - undefined
Matanzas High School
Palm Coast, FL01-2014
Skills
- Proficient in sales strategies
- Effective conflict mediation
- Two years of supervisory experience
- Proficient in Microsoft Office
- Customer service expertise
- Proficient in cash operations
- Teamwork and collaboration
- Dependable and reliable
- Staff training
Certification
- IROC
- October 2022 to October 2023
- Certified to operate rides
Timeline
Fulfillment Center Associate
Amazon
08.2025 - Current
Special Events Officer
Daytona Beach Police Department
07.2018 - 01.2019
Sales Representative
Daytona Slingshot
03.2017 - Current
High school diploma - undefined
Matanzas High School
Associate in Forensic Science -
Keiser University