Makayla Day
Summary
Dynamic and detail-oriented with a strong background in managing concession stands and optimizing operational efficiency. Proven track record in cost control and budget management, while fostering teamwork and effective conflict resolution among staff. Demonstrated leadership and problem-solving skills to address day-to-day challenges and enhance overall performance.
Overview
4
4
years of professional experience
Work History
Concession Stand Manager
Warrior Run Little League
04.2022 - Current
- Coordinated concession team, food preparation, and storeroom operations.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Adapted quickly during high-volume periods by successfully delegating tasks among team members based on their strengths.
- Established effective communication channels between staff members, fostering teamwork and collaboration.
- Maintained a clean and organized concession stand, providing a pleasant environment for customers.
- Conducted regular financial analyses to identify areas of improvement in budget management and profit margins.
Delivery Driver
Original Italian Pizza
01.2024 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Crew Member
McDonald's
01.2021 - 03.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
BBA -
Marywood University
Scranton, PA05-2028
High School Diploma -
Warrior Run Jr./Sr. High School
Turbotville, PA05-2024
Skills
- Sanitation standards
- Food safety compliance
- Cash Handling
- Problem-solving
- Reliable and responsible
- Detail Oriented
- Critical thinking
- Organizational skills
- Effective Conflict resolution
Languages
Spanish
Elementary
Timeline
Delivery Driver
Original Italian Pizza
01.2024 - 03.2024
Concession Stand Manager
Warrior Run Little League
04.2022 - Current
Crew Member
McDonald's
01.2021 - 03.2021
BBA -
Marywood University
High School Diploma -
Warrior Run Jr./Sr. High School
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