Makayla Diaz
Leominster,MA
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Crew Member
D'Angelo Grilled Sandwiches
09.2022 - Current
- Worked front counter, and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared salads, soups and sandwiches for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Crew Member
Entertainment Cinemas
11.2022 - 05.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of the lobby to promote clean image.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products and movies to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Crew Member
Popeyes
03.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Crew Trainer
McDonald's
03.2020 - 11.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Leominster High School
Leominster, MA06.2022
Skills
- Menu Memorization
- Inventory Restocking
- Food Preparation and Safety
- Cleaning and Sanitizing
- Customer Engagement
- Safe Food, and Cash Handling
- Drive-Thru Operations
- Customer Service
- Cooking
- Store Opening and Closing
- Product Promotion
- Teamwork and Collaboration
Timeline
Crew Member
Entertainment Cinemas
11.2022 - 05.2023
Crew Member
D'Angelo Grilled Sandwiches
09.2022 - Current
Crew Member
Popeyes
03.2021 - 08.2022
Crew Trainer
McDonald's
03.2020 - 11.2020
High School Diploma -
Leominster High School
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