Summary
Overview
Work History
Education
Skills
Timeline
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Jacquelyne Ferguson

Morehead,KY

Summary

Dynamic Sales Associate with proven expertise at Bealls in enhancing customer engagement and driving sales through exceptional service and relationship building. Skilled in point of sale transactions and inventory management, I consistently foster a welcoming environment, boosting customer satisfaction and loyalty while maintaining a professional demeanor in high-pressure situations.

Overview

2
2
years of professional experience

Work History

Sales Associate

Bealls
10.2016 - 05.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Rowan County Senior High
Morehead, KY
05.2012

Skills

  • Point of sale transactions
  • Customer relationship management
  • Inventory management
  • Visual merchandising
  • Sales promotions
  • Team collaboration
  • Conflict resolution
  • Customer engagement
  • Cash handling
  • Time management
  • Customer feedback
  • Attention to detail
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • POS system operation
  • Meeting deadlines
  • Professional demeanor
  • Retail store operations
  • Payment processing
  • Policy and procedure adherence
  • Merchandise display
  • Fitting room maintenance
  • Merchandising
  • Positive and professional
  • Calm demeanor

Timeline

Sales Associate

Bealls
10.2016 - 05.2018

High School Diploma -

Rowan County Senior High

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Jacquelyne Ferguson