Makayla Griffin
Horn Lake,Mississippi
Summary
Experienced and well-organized associate with extensive knowledge of various companies' products, storage methods, and delivery processes. Skilled in efficiently processing high-volume inventory work and maintaining meticulous records. Self-motivated and dependable professional who excels at independently resolving various issues. Contributed to pre-game setup and end-of-game breakdown in game operations, ensuring smooth day-to-day operations. Successfully managing multiple counties of home health services, overseeing 100+ clients and 60+ aides. Proficient in handling payroll, secretary duties, and maintaining professional relationships with both clients and aides. Productive with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing client and service provider relationships while maintaining meticulous records.
Overview
5
5
years of professional experience
Work History
Office Manager
Total Health Care Services Inc
12.2022 - Current
- Provided personal care, companionship, and social interaction to elderly, disabled, or chronically ill patients, who are often isolated in their own homes.
- Supervising and monitoring the work of staff members, communicating with Medicaid Wavier about clients, and organizing clients’ personnel folder.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Learning Ambassador
Amazon
06.2022 - 12.2022
- Served as a mentor teacher for new hires, providing guidance and support throughout their first week of training.
- Promoted a positive learning environment by establishing clear expectations and fostering strong communication with new hires.
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.
- Communicated product value, quality, and style to educate and entice potential employees.
Game Operations
Mississippi State
08.2021 - 05.2022
- Assisted in the day-to-day management and operational support of all athletic departments.
- Conducted pre-season, pre-game, and pre-event meetings with all necessary support staff.
- Reported event, game, and facility operations emergencies to supervisors and responded to these emergencies as required.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Warehouse Associate
Amazon
05.2021 - 08.2021
- Moved large quantities of merchandise by operating carts, dollies, and hand trucks.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Processed new stock by inputting information into the system and adding labels.
- Received, staged, and stored incoming merchandise.
- Upheld safety standards by clearing out debris, trash, and damaged items.
- Processed incoming trucks efficiently, working to unload, stage, and store merchandise smoothly.
Warehouse Associate
Amazon
05.2020 - 08.2020
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assembled pallets and crates for secure transportation of materials.
Warehouse Associate
Sephora
05.2019 - 08.2019
- Sorted and palletized freight for easy movement across a 10,000 square-foot warehouse
- Kept computer inventory tracking accurately by updating with new merchandise and other changes
- Helped meet promised delivery times using excellent sorting skills and strong attention to detail
- Supported team efforts by backing up fellow warehouse workers in managing incoming and outgoing products
Education
Bachelor's Degree - Kinesiology
Mississippi State University
Starkville, MS12-2023
High School Diploma -
Horn Lake High School
Horn Lake, MS05.2017
Skills
- Office Administration
- Time management
- Organizational Skills
- Staff Management
- Safety management
- Skilled Collaborator
- Solutions Oriented
- HIPAA Regulations Understanding
- Effective Multitasking
- Professional telephone etiquette
- Strong Work Ethic
- Adaptive Learning
Timeline
Office Manager
Total Health Care Services Inc
12.2022 - Current
Learning Ambassador
Amazon
06.2022 - 12.2022
Game Operations
Mississippi State
08.2021 - 05.2022
Warehouse Associate
Amazon
05.2021 - 08.2021
Warehouse Associate
Amazon
05.2020 - 08.2020
Warehouse Associate
Sephora
05.2019 - 08.2019
High School Diploma -
Horn Lake High School
Bachelor's Degree - Kinesiology
Mississippi State University
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