Makayla Haynes
Storm Lake,IA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Human Resource Specialist
Army National Gaurd
Sioux City, Iowa
10.2022 - Current
- Coordinated benefits administration and responded to employee inquiries.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Coordinated benefits administration activities such as enrollments, changes, terminations, and transfers.
- Established and maintained trusted relationships around the organization to optimize business and employee experience.
- Coordinated and facilitated pre-deployment readiness programs to ensure soldiers were adequately prepared for international assignments.
Store Clerk
Onawa KOA
Onawa, Iowa
05.2020 - 07.2025
- Managed inventory levels and organized stock for efficient storage and display.
- Operated cash register, processed transactions, and handled customer payments accurately.
- Maintained the cleanliness and organization of store areas to enhance the shopping experience.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Trained new staff on store policies, procedures, and customer service best practices.
Store clerk
Dollar General
Onawa, Iowa
06.2020 - 02.2023
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and organized merchandise for optimal presentation.
- Maintained store cleanliness and ensured a welcoming environment.
- Handled inventory management and conducted regular stock checks.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
Education
High School Diploma -
West Monona High School
Onawa Iowa08-2022
Bachelor of Science - Criminal Justice
Buena Vista University
Storm Lake IowaSkills
- Effective communication
- Customer service
- Problem solving
- Time management
- Organizational skills
- Active listening
- Patience
Affiliations
- Reading
- Traveling
- Softball
- Psychology Club
Timeline
Human Resource Specialist
Army National Gaurd
10.2022 - Current
Store clerk
Dollar General
06.2020 - 02.2023
Store Clerk
Onawa KOA
05.2020 - 07.2025
High School Diploma -
West Monona High School
Bachelor of Science - Criminal Justice
Buena Vista University
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