Kereama Erickson
Seattle
Summary
Results-driven Human Resources Specialist with extensive experience in training development and compliance within the Army National Guard. Proficient in project management and customer relations, enhancing employee engagement while streamlining HR processes. Demonstrated expertise in regulatory adherence and fostering positive workplace culture through effective communication.
Overview
4
4
years of professional experience
Work History
Human Resources Specialist
Army National Gaurd
04.2022 - Current
- Facilitated employee training sessions to enhance skill development and compliance.
- Developed and maintained HR databases for accurate record-keeping and reporting.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Ensured compliance with federal regulations and organizational policies in HR practices.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Pro Shop Clerk
RiverBend Golf Community
08.2021 - Current
- Provided exceptional customer service, enhancing member satisfaction and loyalty at RiverBend Golf Community.
- Managed merchandise inventory, ensuring timely restocking and accurate product displays in pro shop.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Assisted with event coordination, supporting tournaments and special events to enhance community engagement.
- Trained new staff on operational procedures and customer service protocols to ensure consistency in service delivery.
Education
Bachelor of Arts - Political Science
University of Washington
Seattle, WA06-2027
Skills
- Customer relations
- HR policies and procedures
- Training development
- Complex Problem-solving
- Project management
- Paperwork verification
- Decision-making
- Analytical and critical thinking
Timeline
Human Resources Specialist
Army National Gaurd
04.2022 - Current
Pro Shop Clerk
RiverBend Golf Community
08.2021 - Current
Bachelor of Arts - Political Science
University of Washington