Makayla Holder
Waco
Summary
Professional hospitality worker with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Opal’s Oysters
10.2024 - Current
- Greeted and seated guests, ensuring optimal customer experience and satisfaction.
- Managed reservations and waitlists, improving table turnover efficiency.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Produce Stocker
Brookshire Grocery Company
11.2022 - 10.2024
- Stocked and organized produce displays to enhance product visibility and accessibility.
- Monitored inventory levels, ensuring timely restocking of fresh fruits and vegetables.
Assembly Line Worker
Adecco
05.2021 - 11.2022
- Assembled eye-medical products with precision, adhering to strict production standards and quality control procedures.
- Inspected finished products for quality assurance, ensuring compliance with safety standards.
- Collaborated with team members to streamline assembly processes and improve workflow efficiency.
Electronic Sales Associate
Walmart
04.2020 - 05.2021
- Provided expert guidance to customers by clearly explaining the features, benefits, and specifications of electronic devices and related products.
- Actively monitored the sales floor to ensure product availability, merchandising, and customer engagement.
- Managed inventory for 300+ SKUs, contributing to a 10% decrease in out-of-stock items.
Education
Associate's degree - General Studies
McLennan Community College
Waco, TX10-2027
High school diploma -
Texas Virtual Academy At Hallsville
Lewisville, TX06.2020
Skills
- Team collaboration enhancement
- Detail-oriented approach
- Experienced in customer support interactions
- Point of sale operation
- Cash handling
- Retail sales expertise
- Upscale dining experience
- Organization
- Organizational skills
- Marketing
- Effective time management
- Effective communication
- Basic math
Certification
- Food Handler Certification
- February 2025 to February 2027
Timeline
Restaurant Hostess
Opal’s Oysters
10.2024 - Current
Produce Stocker
Brookshire Grocery Company
11.2022 - 10.2024
Assembly Line Worker
Adecco
05.2021 - 11.2022
Electronic Sales Associate
Walmart
04.2020 - 05.2021
Associate's degree - General Studies
McLennan Community College
High school diploma -
Texas Virtual Academy At Hallsville
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