Makayla Inchausti
North Pole
Summary
Dynamic customer service professional with experience at Great Harvest Bread Co., excelling in cash management and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Adaptable team player with strong multitasking skills, committed to maintaining a clean and organized environment while fostering positive relationships with clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Great Harvest Bread Co.
10.2023 - Current
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Developed and managed relationships with customers to increase customer loyalty.
- Responded promptly to requests for assistance, spills and customer inquiries.
Prep Line Cook
Great Harvest Bread Co.
10.2023 - Current
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Stocker
Walmart
01.2025 - 03.2025
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Childcare Assistant Teacher
Klondike Kids LLC.
01.2022 - 08.2023
- Engaged with children on individual basis to build positive relationships and promote learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Education
No Degree - Biological And Physical Sciences
University of Alaska Fairbanks
Fairbanks, AKHigh School Diploma -
North Pole High School
North Pole, AK05-2025
Skills
- Cash management
- Conflict resolution
- Customer satisfaction
- Multitasking and organization
- Product knowledge
- Inventory management
- Basic math
- Stress management
- Calm demeanor
- Time management
- Attention to detail
- Adaptability and flexibility
Certification
CPR
Food Handler's Card
Timeline
Stocker
Walmart
01.2025 - 03.2025
Customer Service Cashier
Great Harvest Bread Co.
10.2023 - Current
Prep Line Cook
Great Harvest Bread Co.
10.2023 - Current
Childcare Assistant Teacher
Klondike Kids LLC.
01.2022 - 08.2023
No Degree - Biological And Physical Sciences
University of Alaska Fairbanks
High School Diploma -
North Pole High School
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