Makayla James
Hoover
Summary
Successful human resource professional with experience in employee relations, performance management, and various HR processes. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
2
2
years of professional experience
Work History
People Operations Business Partner
The Arc of Central Alabama
01.2025 - Current
- Coordinated the implementation process of UKG, enhancing workforce management for improved operational efficiency.
- Facilitated employee relations to over 100 employees, resolving majority of the problems without escalation to senior management
- Coached and mentored managers to enhance performance management and improve employee relations
- Collaborated with senior management and executives to define and implement HR programs and policies that will help with retention and turnover
- Oversaw all terminations and progressive discipline within the residential department
Human Resource Generalist
The Arc of Central Alabama
12.2023 - 01.2025
- Managed various HR processes including FMLA, worker’s compensation, unemployment claims and benefit enrollment
- Led the new hire onboarding process and orientation
- Updated and monitored all employee personnel files to ensure that state requirements were met
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Recruitment Specialist
Klutch Konsultants
05.2023 - 12.2023
- Responsible for sourcing, analyzing, and screening potential candidates for employment
- Managed recruits while hiring new employees through calling, scheduling, and reviewing resumes
- Oversaw all recruiting efforts while managing day to day office operations
- Assisted with interviews, employee onboarding, and training
Education
Master of Science - Leadership and Human Resource Development
Louisiana State University
Baton Rouge, LA12.2024
Bachelor of Arts - Political Science, Human Resource Management
The University of Alabama
Tuscaloosa, AL12.2022
Skills
- Administrative management
- Recruitment and hiring
- Conflict resolution
- Knowledgeable in Applicant Starter
- Proficient in Microsoft Office
- Human resources management
- Compensation and benefits
- Employee retention
- HRIS management
- Onboarding and orientation
- Benefits administration
- Employee counseling
Leadership Experience
Volunteer Coordinator, District 56 Campaign, Bessemer, AL.
- Demonstrated research skills by canvasing local neighborhoods for door knocking.
- Organized 30+ volunteers to engage in campaign outreach.
- Assisted with bringing awareness to voters by phone banking.
Timeline
People Operations Business Partner
The Arc of Central Alabama
01.2025 - Current
Human Resource Generalist
The Arc of Central Alabama
12.2023 - 01.2025
Recruitment Specialist
Klutch Konsultants
05.2023 - 12.2023
Master of Science - Leadership and Human Resource Development
Louisiana State University
Bachelor of Arts - Political Science, Human Resource Management
The University of Alabama
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