Makayla Johnson
Tuscumbia
Summary
Dedicated customer service professional with 2 years of experience in fast-paced environments, excelling in client interactions and transaction processing. Proven ability to provide exceptional service and support, ensuring customer satisfaction. Skilled in cash handling and training new staff, with a strong background in pet care and animal handling. Seeking to leverage customer service expertise in a remote setting to enhance client experiences. I am also currently a student at Northwest Shoals. I plan to attend nursing school in the near future! Authorized to work in the US for any employer
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dog Bather
Barktown
Sheffield, AL
01.2023 - 05.2025
- Provided exceptional care and supervision for dogs in a boarding facility, ensuring their safety and well-being
- Maintained cleanliness of dog kennels, play areas, and common spaces to create a comfortable and hygienic environment
- Monitored dogs' behavior and health conditions, promptly reporting any concerns or changes to the appropriate staff members
- Assisted with grooming tasks such as bathing, brushing, nail trimming, and ear cleaning
kennel assistant/dog trainer
shenandoah k9
Tuscumbia, AL
03.2022 - 07.2022
- Summer job, i loved it & working with dogs
Cashier
Chuck E. Cheese
Sheffield, AL
09.2019 - 07.2021
- I was a team 2 trainer at this job and absolutely loved it! i’m great with people & customer service ! i love interacting with customers
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
Education
High school diploma - undefined
Deshler High School
05.2021
Skills
- Pet Sitting
- Pet Care
- Home Care
- Cash handling
- Customer service
- English
- Cash register
- Retail Sales
- Merchandising
- Restaurant experience
- Food Handling
- Cooking
- Microsoft Office
- Dog handling
- Animal care
- Food Safety
- Hospitality
- Kennel experience
- Food Production
- Microsoft Excel
- Communication skills
- Caregiving
- Laundry
- Food handling
- Dog training
- Pet Grooming
- Kitchen Management Experience
- Meal Preparation
- Kitchen Experience
- Culinary Experience
- Food Preparation
- Cleaning Experience
- Cashiering
- Serving Experience
- Cash Handling
Certification
Driver's License
Timeline
Dog Bather
Barktown
01.2023 - 05.2025
kennel assistant/dog trainer
shenandoah k9
03.2022 - 07.2022
Cashier
Chuck E. Cheese
09.2019 - 07.2021
High school diploma - undefined
Deshler High School