Makayla Karnowski
Corvallis,OR
Summary
Professional hospitality worker ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Reliable and hard-working, with a positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Block 15 Brewing
Corvallis, OR
06.2022 - Current
- Oversaw daily operations, including food and beverage ordering, ensuring adherence to quality and company standards.
- Oversaw merchandise inventory and order fulfillment.
- Coordinated special events and promotions, increasing brand visibility within the local community.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw liquor and beverage inventory management, optimizing stock levels, and reducing waste.
- Collaborated with multiple departments to ensure that the brewery was operating efficiently and successfully.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed team performance through training, mentorship, and regular feedback sessions.
Manager
American Dream Pizza
Corvallis, OR
02.2019 - 01.2021
- Oversaw daily operations, ensuring efficient service and product quality.
- Coordinated scheduling of staff shifts to maintain optimal coverage during peak hours.
- Cultivated a positive work environment, fostering teamwork and high employee morale.
- Reviewed and approved employee schedules and timesheets.
Education
3D Animation
ArtFX
Montpellier, FranceSkills
- Exceptional customer service
- Strong work ethic
- Team leadership
- Time management
- Decision-making
- Operations management
- Product management
- Financial management
Certification
- OLCC
- Food Handler's License
Timeline
Manager
Block 15 Brewing
06.2022 - Current
Manager
American Dream Pizza
02.2019 - 01.2021
3D Animation
ArtFX