Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Makayla Livingston

San Marcos,TX

Summary

Personable sales agent with highly developed skills in processing leads, giving information over phone to prospective customers, creating online accounts for customers, and customer relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions. Proficient in Zendesk and Onebill software.

Overview

5
5
years of professional experience

Work History

Sales Agent

Blazing Hog Internet
06.2020 - Current
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Streamlined sales processes, implementing time-saving strategies that boosted productivity.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Mentored junior sales agents, sharing effective selling techniques and best practices for success.
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
  • Adjusted sales scripts to better target needs of specific individuals, boosting sales by [Number]%.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.

Sandwich Artist

SUBWAY®Restaurants
12.2018 - 03.2019
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Increased speed of service through effective multitasking and time management skills.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Streamlined sandwich preparation processes for improved efficiency without sacrificing quality or presentation standards.

Education

Bachelor of Science - Fashion Merchandising

Texas State University
San Marcos, TX
05.2026

Skills

  • Strategy Development
  • Account Development
  • Making Offers
  • Sales Strategies
  • Call Control
  • Key Relationship Management
  • Closing deals
  • Objection handling
  • Customer Assistance
  • Self-motivation
  • Active listening
  • Client relationship management

Accomplishments

sales agent of the month with the best sales performance (awarded multiple months).

Affiliations

  • cooking
  • enjoying nature
  • working out
  • studying
  • volunteering
  • participating in fashion shows + clubs through school
  • concerts/music festivals

Timeline

Sales Agent

Blazing Hog Internet
06.2020 - Current

Sandwich Artist

SUBWAY®Restaurants
12.2018 - 03.2019

Bachelor of Science - Fashion Merchandising

Texas State University

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Makayla Livingston