Sabriena Stepp
Gainesville,GA
Summary
Adept in both customer service and animal care, I leveraged my expertise in sanitation protocols and patience to enhance animal wellbeing and client satisfaction at The Barker Lounge. Demonstrated proficiency in POS systems and animal handling, significantly improving operational efficiency and customer experience. Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.
Overview
1
1
year of professional experience
Work History
Kennel Technician
The Barker Lounge
01.2024 - 05.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Kennel Technician
The Pet Resorts
10.2023 - 12.2023
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Server
Eggs Up Grill
07.2023 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Ocean And Acre
02.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Client Service Representative
LaVida Massage
11.2022 - 01.2023
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Responded to customer calls and emails to answer questions about products and services.
Education
High School Diploma -
West Forsyth High School
Cumming, GA05.2021
Skills
Sanitation protocols
Patience and resilience
Animal handling expertise
Pet Care Monitoring
Customer Service
POS system familiarity
Animal Restraint Techniques
Timeline
Kennel Technician
The Barker Lounge
01.2024 - 05.2024
Kennel Technician
The Pet Resorts
10.2023 - 12.2023
Server
Eggs Up Grill
07.2023 - 10.2023
Server
Ocean And Acre
02.2023 - 07.2023
Client Service Representative
LaVida Massage
11.2022 - 01.2023
High School Diploma -
West Forsyth High School
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