Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabriena Stepp

Gainesville,GA

Summary

Adept in both customer service and animal care, I leveraged my expertise in sanitation protocols and patience to enhance animal wellbeing and client satisfaction at The Barker Lounge. Demonstrated proficiency in POS systems and animal handling, significantly improving operational efficiency and customer experience. Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.

Overview

1
1
year of professional experience

Work History

Kennel Technician

The Barker Lounge
01.2024 - 05.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.

Kennel Technician

The Pet Resorts
10.2023 - 12.2023
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.

Server

Eggs Up Grill
07.2023 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server

Ocean And Acre
02.2023 - 07.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Client Service Representative

LaVida Massage
11.2022 - 01.2023
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed incoming calls, providing prompt and accurate information to clients about products and services.
  • Responded to customer calls and emails to answer questions about products and services.

Education

High School Diploma -

West Forsyth High School
Cumming, GA
05.2021

Skills

    Sanitation protocols

    Patience and resilience

    Animal handling expertise

    Pet Care Monitoring

    Customer Service

    POS system familiarity

    Animal Restraint Techniques

Timeline

Kennel Technician

The Barker Lounge
01.2024 - 05.2024

Kennel Technician

The Pet Resorts
10.2023 - 12.2023

Server

Eggs Up Grill
07.2023 - 10.2023

Server

Ocean And Acre
02.2023 - 07.2023

Client Service Representative

LaVida Massage
11.2022 - 01.2023

High School Diploma -

West Forsyth High School
Sabriena Stepp