Makayla Lowden
Chesapeake,US
Summary
Dedicated and reliable professional with a Bachelor's of Science in Health Sciences from James Madison University. Achieved and excelled in computer programming, as well as practical experience within the workplace. Strong communication, organizational, and problem-solving skills developed through healthcare volunteer work and customer service roles. Demonstrated ability to manage multiple priorities, collaborate effectively in team settings, and maintain high quality service in all settings.
Overview
7
7
years of professional experience
Work History
Server/ Bartender
Fish and Slips Restaurant
Portsmouth, VA
05.2019 - 07.2024
- Provided excellent customer service to enhance dining experiences.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared drinks according to standard recipes.
- Created signature beverages to increase revenue and patron loyalty.
Medical Assistant
Pain Management and Orthopedics
Chesapeake, VA
05.2022 - 07.2023
- Assisted medical staff with patient examinations and procedures, including imaging and nerve testing.
- Prepared treatment rooms and ensured cleanliness and organization.
- Recorded patient histories and vital signs accurately.
- Directed patients schedules and ensured the upkeep of medications.
- Created patient portals online with personalized information for care-team.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Server/ Bartender
Massanutten Resort
McGaheysville, VA
12.2019 - 08.2022
- Prepared and served food and beverages to customers.
- Attended company and restaurant required trainings and meetings, improving skills.
Wedding Planner
Massanutten Resort
McGaheysville, VA
02.2021 - 07.2022
- Developed detailed menus and checklists to ensure a high quality dinner experience.
- Organized venue layouts, floral arrangements, and decor for memorable experiences.
- Managed RSVPs for weddings and kept track of guest numbers throughout process.
- Planned event details such as decor, timelines, catering, entertainment, and music.
- Created program activities, agendas and budgets based on client requirements.
- Greeted guests at events and managed seating arrangements according to plan.
Ski Lift Operator
Massanutten Resort
McGaheysville, VA
12.2019 - 01.2021
- Inspected tickets for validity prior to allowing access onto the lift.
- Assisted in training new employees on how to properly operate ski lifts, use safety equipment.
- Monitored lift operations at all times and reported any malfunctions or irregularities immediately.
Lifeguard
Cedar Point Country Club
Suffolk, VA
05.2017 - 08.2018
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
- Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
- Filled out incident and accident reports and submitted to supervisor.
Education
Bachelor of Science (B.S.) - Health Sciences
James Madison University
Harrisonburg, VA, USHigh School Diploma -
Western Branch High School
ChesapeakeSkills
- Clinical Research Design
- Teamwork and Collaboration
- Mathematical Calculation and Reasoning
- Verbal and Written Communication
- Decision Making
- Attention to Detail
- Microsoft Office
- Statistical Analysis/Skills
- SPSS Data Management/Entry
- CITI Human Subjects Ethics Training
- Time and Project Management
Awards
Outstanding Undergraduate Research
Timeline
Medical Assistant
Pain Management and Orthopedics
05.2022 - 07.2023
Wedding Planner
Massanutten Resort
02.2021 - 07.2022
Server/ Bartender
Massanutten Resort
12.2019 - 08.2022
Ski Lift Operator
Massanutten Resort
12.2019 - 01.2021
Server/ Bartender
Fish and Slips Restaurant
05.2019 - 07.2024
Lifeguard
Cedar Point Country Club
05.2017 - 08.2018
Bachelor of Science (B.S.) - Health Sciences
James Madison University
High School Diploma -
Western Branch High School