Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Mathis

Ketchum,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a position that will extend my personal growth and challenge me to reach a higher purpose.

Overview

3
3
years of professional experience

Work History

Spa Receptionist

Sun Valley Resort
  • Enhanced client satisfaction by providing exceptional customer service and promptly addressing inquiries.
  • Streamlined appointment scheduling for increased efficiency and optimal time management.
  • Managed high call volume, ensuring smooth communication between clients and spa staff.
  • Facilitated seamless check-in and check-out processes, optimizing the overall guest experience.
  • Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
  • Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
  • Resolved client issues professionally, promoting a positive image of the spa brand.
  • Handled sensitive client information discreetly while adhering to privacy regulations and company policies.

Bartender/Server

Whiskey Jacques
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Nanny

Private Family
06.2022 - Current
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Educator

Lululemon
01.2021 - 02.2022
  • Responsible for creating relationships with every guest to create excitement and fun about our culture, product and community, going above and beyond to exceed their expectations Knowledgeable on company communication, priorities, and “roll outs”
  • Educate the community on programs; yoga, fitness classes.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Enhanced store sales through effective product placement and targeted promotions.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Education

High School Graduate

Skills

  • Strong Organization
  • Telephone Support/Etiquette
  • Appointment Scheduling
  • Front Desk Management
  • Conflict resolution
  • Product knowledge
  • Excellent communication
  • Customer service focus
  • Interpersonal skills
  • Computer proficiency
  • Office Administration
  • Relationship Building

Timeline

Nanny

Private Family
06.2022 - Current

Educator

Lululemon
01.2021 - 02.2022

Spa Receptionist

Sun Valley Resort

Bartender/Server

Whiskey Jacques

High School Graduate

Similar Profiles

CREATE PROFILE
Makayla Mathis