Kristin Fuller
Shreveport,LA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Spa Receptionist
Margaritaville Resort Casino
10.2023 - Current
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Managed high call volume, ensuring smooth communication between clients and spa staff.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Handled payments and processed credit card transactions.
- Supported spa manager with administrative tasks, aiding in smooth spa operations.
- Confirmed appointments, communicated with clients, and updated client records.
- Boosted client retention rates by maintaining a welcoming environment and building strong relationships with guests.
- Provided knowledgeable product recommendations based on individual client needs, driving retail sales growth.
Loctician
Knott'd by Nature Loc Lounge
03.2022 - 11.2023
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Specialized in styling and caring for dreadlocks.
- used various techniques to create and maintain dreadlocks
Server
Herby K
12.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Plasma Processor
Grifols Biomat Plasma Center
12.2021 - 01.2023
- Enhanced customer satisfaction by ensuring accurate labeling, packaging, and timely shipment of processed plasma products.
- Acted as a mentor for new team members, providing guidance on proper techniques and fostering an environment of collaboration and continuous learning.
- Set up, maintained and verified sterility of lab equipment and tools.
- Collect blood and tissue samples with focus on and adherence to aseptic techniques.
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
- Store and pack samples and units.
- Prepare samples and units for shipment and load dolly in freezer and assist in shipping to other labs.
Bartender/Cocktail Server
Harrahs Louisiana Downs
05.2020 - 12.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Made and served drinks to guest on casino floor.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Education
High School Diploma -
Booker T Washington High School
Shreveport, LACosmetology
Guys Academy
Shreveport, LAApplied Behavior Analysis
Purdue Global University
Skills
- Appointment Scheduling
- Telephone support
- Strong Organization
- Patience and composure
- Basic accounting
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Time Management
- Dependable and Responsible
- Quality Control Management
- Laboratory Equipment Maintenance
Timeline
Spa Receptionist
Margaritaville Resort Casino
10.2023 - Current
Server
Herby K
12.2022 - 09.2023
Loctician
Knott'd by Nature Loc Lounge
03.2022 - 11.2023
Plasma Processor
Grifols Biomat Plasma Center
12.2021 - 01.2023
Bartender/Cocktail Server
Harrahs Louisiana Downs
05.2020 - 12.2021
High School Diploma -
Booker T Washington High School
Cosmetology
Guys Academy
Applied Behavior Analysis
Purdue Global University
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