Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla McBride

Ponchatoula

Summary

Dynamic and reliable professional with extensive experience at RaceTrac, excelling in customer service and cash handling. Proven ability to enhance client satisfaction through effective problem-solving and teamwork. Committed to maintaining clean and organized environments while adhering to safety regulations, ensuring optimal operations and a positive customer experience.

Experienced with diagnosing and repairing technical issues in field settings. Utilizes problem-solving skills to ensure efficient and reliable equipment performance. Knowledge of industry best practices and safety protocols guarantees high-quality service and client satisfaction.

Experienced with managing inventory and restocking shelves efficiently. Utilizes strong organizational skills and attention to detail to maintain orderly stockrooms. Track record of collaborating effectively with team members and adapting to dynamic work environments.

Overview

3
3
years of professional experience

Work History

Gas Station Attendant

RaceTrac
10.2024 - Current
  • Assisted customers with fuel purchases and payment transactions
  • Maintained cleanliness and organization of service areas and convenience store
  • Monitored fuel levels and reported shortages to management
  • Operated cash register efficiently, handling multiple payment methods
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Handled customer inquiries and resolved issues promptly, ensuring repeat business.
  • Checked customer identification for alcohol, cigarette, and lottery sales.

Field Technician

AT&T
01.2024 - 06.2024
  • Operated and maintained telecommunications equipment to ensure optimal performance and reliability.
  • Diagnosed and resolved service issues, enhancing customer satisfaction through effective problem-solving skills.
  • Installed and configured network systems, contributing to seamless connectivity for residential and business clients.
  • Collaborated with team members to implement system upgrades, improving overall service quality and efficiency.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Calibrated new and existing equipment for optimal performance.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Installed and configured new hardware and software, leading to improved system reliability and user satisfaction.

Overnight Stocker

Walmart
08.2022 - 01.2023
  • Stocked merchandise efficiently, ensuring product availability on shelves for customer satisfaction.
  • Organized inventory layout to optimize space and improve accessibility for store operations.
  • Assisted in unloading shipments, maintaining safety protocols during heavy lifting and handling.
  • Monitored stock levels regularly, identifying replenishment needs to minimize out-of-stock occurrences.
  • Conducted quality checks on products, ensuring adherence to merchandising standards and preventing spoilage or damage.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.

Education

Dutchtown High School
Geismar, LA
05-2021

Skills

  • Customer service
  • Cleaning and sanitation
  • Client assistance proficiency
  • Effective team collaboration
  • Problem-solving
  • Cash handling
  • Reliability and punctuality
  • Flexible schedule availability
  • Maintaining clean premises
  • Safety regulation adherence
  • Friendly and outgoing

Timeline

Gas Station Attendant

RaceTrac
10.2024 - Current

Field Technician

AT&T
01.2024 - 06.2024

Overnight Stocker

Walmart
08.2022 - 01.2023

Dutchtown High School

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Makayla McBride