Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
2
2
years of professional experience
Work History
Team Lead
Purpose Built
Reno, NV
06.2024 - Current
Supervised the daily work of staff to ensure work prioritization and quality.
Mentored and coached team members to ensure successful performance.
Delegated tasks to team members according to project requirements and employee strengths.
Return all go-backs to their designated area, disinfecting seating areas, vacuuming and sweeping before closing down shop.
Key Holder/Sales Associate
Once Upon a Child
09.2023 - 06.2024
Tag and hang merchandise
Check in customer buys and check out customers in the POS system
Handle customer issues and troubleshoot problems
Balance cash registers, open and close the store and assist in the training and guiding of staff with the daily opening/closing tasks.
Broista
Dutch Bros
07.2023 - 10.2023
Prepared and served coffee drinks to customers, took orders, grinded beans, steamed milk, and operated espresso machines
Was knowledgeable about the company's menu and answered customer's questions
Followed all food safety procedures and health and sanitation regulations as necessary
Maintained high standards of customer service during our high-volume, fast-paced daily operations.
Nevada Science Fit Mentor
University of Nevada Reno
07.2022 - 09.2022
Facilitated study groups, academic skills workshops, and Pack Mentor sessions
Helped students learn to manage stress and balance academic and social obligations
Helped students take advantage of campus resources and assisted with referrals
Helped students to understand their assignments and syllabi
Assisted students with navigating Canvas and other learning management systems
Evaluated student's participation and engagement in Nevada FIT.
Instructional Staff: English and Language Arts at Purpose Built Schools of Atlanta (Carver STEAM High School)Instructional Staff: English and Language Arts at Purpose Built Schools of Atlanta (Carver STEAM High School)