Makayla Miller
Celina,Texas
Summary
Dynamic Group Sales Executive with a proven track record at Frisco RoughRiders, excelling in lead prospecting and business development. Skilled in crafting compelling sales presentations and fostering customer relationships, I consistently exceed sales goals while demonstrating strong communication and organizational abilities. Passionate about driving growth and enhancing client satisfaction.
Overview
4
4
years of professional experience
Work History
Group Sales Executive
Frisco RoughRiders
10.2024 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Helped customers navigate service options, providing support on terms, pricing, and availability.
- Helped customers navigate service options, providing support on terms, pricing, and availability.
- Managed approximately 80 customer touchpoints per shift, including inbound calls and emails.
Game Operations Student Assistant
Texas Tech Athletics
08.2023 - 08.2024
- Oversaw gate operations and check-in
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Managed game operations for a popular game, ensuring smooth gameplay and high customer satisfaction.
- Monitored crowd behavior to maintain a safe environment for all attendees
- Developed strong organizational and communication skills through coursework and athletic activities.
- Executed event setup and teardown while compiling post-event operational reports
Telecommunicator
Texas Tech University
09.2021 - 06.2023
- Took the caller's information, read the associated computer information, and documented vital details in the call tracking and assignment system
- Took 70 calls minimum per 4-hour shift
- Answered phone calls from potential students at Texas Tech, and routed information about the potential Texas Tech student to the appropriate department
- Logged all outgoing calls to potential Texas Tech students
Student Ambassador
Texas Tech University
09.2021 - 06.2023
- Gained event planning experience by collaborating with students during tours and student visit days, answering questions, and providing insight.
- Mentored students to increase satisfaction and help them engage in campus life.
- Gained event planning experience by collaborating with other ambassadors to coordinate on-campus events
- Collaborated with other departments to promote student engagement.
Event Management Intern
Lone Star Sports and Entertainment
12.2022 - 01.2023
- Maintained constant contact and communication with the conference participants
- Provided on-site support during events, managing registration, attendee inquiries, and troubleshooting issues
- Assisted with Day of Game operations and sideline presentations
- Trained and supervised event staff to complete tasks on time.
Education
Master of Science - Sport Management
Texas Tech University
Lubbock, TX05-2026
MBA - Business Administration
Texas Tech University
Lubbock, TX05-2026
Bachelor of Science - Sport Management
Texas Tech University
Lubbock, TX08-2024
Skills
- Lead prospecting
- Business development and planning
- Sales and market development
- Sales funnel management
Timeline
Group Sales Executive
Frisco RoughRiders
10.2024 - Current
Game Operations Student Assistant
Texas Tech Athletics
08.2023 - 08.2024
Event Management Intern
Lone Star Sports and Entertainment
12.2022 - 01.2023
Telecommunicator
Texas Tech University
09.2021 - 06.2023
Student Ambassador
Texas Tech University
09.2021 - 06.2023
Master of Science - Sport Management
Texas Tech University
MBA - Business Administration
Texas Tech University
Bachelor of Science - Sport Management
Texas Tech University