Makayla Moore
Compton,Cailfornia
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dental Assistant
West Coast Dental
09.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
Call Center Representative
Foundever
06.2023 - 08.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Ware House Associate
Amazing
05.2023 - 06.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Barsita
Starbucks
08.2022 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Dental Hygiene - Dental Hygiene
West Los Angeles College
Culver City, CAAssociate Of Business Administration - Business Administration
Compton Community College
Compton, CADental Assistant - Dental Assistant
West Los Angeles College
Culver City, CA06.2024
High School Diploma -
Compton Early College High School
Compton, CA06.2020
Skills
- Customer Service and Satisfaction
- MS Office Proficiency
- Hospitality and Accommodation
- POS System Operations
- Verbal Communication
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Dental terminology knowledge
- Cross-Training Capabilities
- Customer Service
- Critical Thinking
- Active Listening
- Problem-solving abilities
- Clear Communication
- Warehouse Safety
- Sorting and Labeling
- Order picking and processing
Certification
Radiology certification
Infection control certification
Cpr tranining
Timeline
Dental Assistant
West Coast Dental
09.2023 - Current
Call Center Representative
Foundever
06.2023 - 08.2023
Ware House Associate
Amazing
05.2023 - 06.2023
Barsita
Starbucks
08.2022 - 12.2022
Dental Hygiene - Dental Hygiene
West Los Angeles College
Associate Of Business Administration - Business Administration
Compton Community College
Dental Assistant - Dental Assistant
West Los Angeles College
High School Diploma -
Compton Early College High School
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