Makayla Moore
California,MD
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with a demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars, and preparing reports. Knowledgeable in business processes, and customer service best practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Client and Staff Coordinator
Step By Step In Home Care LLC
2022.07 - Current
- Assisting potential clients with the Intake process for Homecare services.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the Director.
- Hired, managed, and trained staff, established and monitored goals, and conducted performance reviews.
- Oversaw appointment scheduling and itinerary coordination for both clients and staff.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Filing, Organizing, and creating Files for each client and staff member.
- Communicating with Support Planner of various agencies to assist clients who were looking to utilize homecare services.
- Delegated tasks to administrative office staff to organize and improve office efficiency.
- Accomplished multiple tasks within established timeframes.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules, and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Infant/Toddler Teacher
YoungMovemints Childcare Center
2021.10 - 2022.07
- Allowed for ample outdoor discovery time in schedule each day.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on an individual basis to build positive relationships and promote learning.
- Implemented curriculum to enhance classes with learning-focused activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development, and learning of children to enable tracking history and maintain accurate records.
- Actively encouraged children to develop their communication, problem-solving, and social skills.
- Assisted in the preparation of meals and snacks to provide children with proper nutrition.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
PCA Personal Care Aide
Step By Step
2020.12 - 2022.07
- Maintained a clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds, and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated personal hygiene management, feeding, and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Lead Teacher/Office Administrator
Children's Palace LLC
2017.03 - 2019.07
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Planned and implemented different daily activities to enhance the overall development and growth of every student.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Adapted teaching methods and materials to meet students' varying needs.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routed calls, delivered messages to staff and greeted visitors.
Lead Preschool Teacher
Kreative Kidz Learning Center LLC
2015.12 - 2016.07
- Developed weekly lesson plans and activities to engage children and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Engaging in developmentally appropriate activities for the correct age group
- Established positive communication with parents in daily conversations and formal conferences.
- Cleaning and sanitizing to create a safe environment
Host/ Carry-out Specialist
Bob Evans
2015.01 - 2015.12
- Greeting incoming guests
- Providing accurate wait times
- Seating guests at the appropriate tables
- Promoted to carryout specialist
- Handling cash tenders and card transactions
- Taking in-person and phone orders from guests
- Baking and dating items for the store bakery
- Restocking shelves with appropriate retail items
- Cleaning work stations thoroughly.
Education
Associate of Applied Science in Early Childhood Development -
Purdue
Lafayette, IN06.2023
High school diploma or GED -
Jefferson County Public Schools Adult Basic Ed.
Louisville, KY12.2015
Skills
- Customer Service
- Problem-Solving
- Organization
- Leadership
- Teamwork
- Time management
- Analysis skills
- Typing
- Microsoft Office
- Homecare
- Management
Certification
- Child Development Associate, 08/01/20, Present, 180 credited hours of childcare training
- CPR Certification
- First Aid Certification
- Driver's License
Timeline
Client and Staff Coordinator
Step By Step In Home Care LLC
2022.07 - Current
Infant/Toddler Teacher
YoungMovemints Childcare Center
2021.10 - 2022.07
PCA Personal Care Aide
Step By Step
2020.12 - 2022.07
Lead Teacher/Office Administrator
Children's Palace LLC
2017.03 - 2019.07
Lead Preschool Teacher
Kreative Kidz Learning Center LLC
2015.12 - 2016.07
Host/ Carry-out Specialist
Bob Evans
2015.01 - 2015.12
Associate of Applied Science in Early Childhood Development -
Purdue
High school diploma or GED -
Jefferson County Public Schools Adult Basic Ed.
- Child Development Associate, 08/01/20, Present, 180 credited hours of childcare training
- CPR Certification
- First Aid Certification
- Driver's License
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