Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lolla Ferrari

California,MD

Summary

Dedicated professional with strong organization and problem-solving skills. Experienced in managing reservations and addressing guest inquiries, ensuring exceptional customer experiences in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

Sweetbay Restaurant & Bar
Leonardtown, Maryland
01.2025 - Current
  • Managed reservations and organized seating arrangements efficiently.
  • Greeted and seated guests promptly upon arrival.
  • Handled guest inquiries and resolved issues
  • Coordinated with team members to ensure smooth operations during peak hours.

Receptionist

Method gym
Leonardtown, Maryland
03.2024 - 01.2025
  • Answered phone calls and addressed customer inquiries efficiently.
  • Managed membership inquiries and processed new member registrations efficiently.
  • Coordinated class schedules, ensuring all sessions were properly staffed and organized.
  • Assisted in handling cash transactions, including payments for memberships and services.

Receptionist

Bellas hair salon & spa
California, Maryland
07.2023 - 04.2024
  • Greeted clients warmly upon arrival at the salon and spa.
  • Managed appointment scheduling using salon management software.
  • Answered phone calls and addressed customer inquiries efficiently.
  • Maintained cleanliness and organization of reception area and waiting room.
  • Handled cash transactions and payments

Education

High School Diploma -

Chopticon High School
Morganza, MD
05-2025

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Appointment scheduling
  • Team collaboration
  • Cash handling
  • Problem solving

Certification

  • Have completed my real estate course and on my way to get my license
  • Raised both my siblings from a young age
  • CPR certified

Timeline

Host

Sweetbay Restaurant & Bar
01.2025 - Current

Receptionist

Method gym
03.2024 - 01.2025

Receptionist

Bellas hair salon & spa
07.2023 - 04.2024

High School Diploma -

Chopticon High School
Lolla Ferrari
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