Makayla Morgan
Cellular Sales Verizon
Morgantown,WV
6
years of professional experience
Experienced Sales Representative with a track record of building trust, identifying customer needs, and turning conversations into sales. Skilled in cold calling, lead prospecting, activations, and account support, with a focus on closing opportunities, improving customer satisfaction, and maintaining accurate transaction records.
Work History
Sales Representative
9 Months- Built strong customer relationships through clear communication and responsive account support
- Supported store sales goals by identifying add-on opportunities and closing product recommendations
- Coordinated with team members to ensure smooth checkout, inventory accuracy, and customer flow
- Maintained precise transaction records and verified order details for sales compliance
Sales Representative
4 Years 11 Months- Assessed customer needs and recommended wireless plans, devices, and accessory solutions
- Explained service features, pricing, and billing details to support informed purchasing decisions
- Processed activations, upgrades, and account changes through retail sales systems
- Resolved customer concerns with accurate troubleshooting and timely service follow-up
Assistant Coach
4 Months- Instructed student-athletes on sport-specific techniques, conditioning, and safe training habits.
- Supported head coach with daily practice planning, drills, and game-day preparation for student-athletes.
- Monitored athlete attendance, effort, and academic eligibility to support program standards.
- Coordinated equipment setup, inventory checks, and field or gym readiness before practices and contests.
Education
High School Diploma
Skills
Lead prospecting
Client engagement
Relationship management
Customer relations
Relationship building
Interpersonal communication skills
Accomplishments
- Achieved a Top 5 sales ranking across four team stores through strong customer service and sales performance.
- Ranked #1 sales representative at previous AT&T.
Timeline
Sales Representative
Cellular Sales Verizon
01.2026 - CurrentRead More
Assistant Coach
Wyoming County Board Of Education
10.2021 - 02.2022Read More
Sales Representative
AT&T
02.2021 - 01.2026Read More
Westside High School
High School Diploma
Read More