Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Makayla Napihaa-Estrada

Amarillo,TX

Summary

Secure a position in the retail industry, using my experience to add to my knowledge in the field. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant (RMA)

AMARILLO FAMILY PHYSICIANS
07.2021 - 12.2021
  • Assisted providers with medical procedures, provided wound care treatment, escorted patients to exam rooms, recorded patient vital signs, answered a high volume of phone calls, responsible for back office duties, injections, relay lab results via telephone

Registered Medical Assistant

Advanced Pain Care and Affiliates
03.2021 - 07.2021
  • Vital signs, rooming patients, injections, assist small in office procedures, assist in counting meds, urine drug testing, calling patients, Centricity EMR, pull patients PMPs

Registered Medical Assistant

TMD Men's Health Division of Amarillo Urology Associates
07.2018 - 03.2021
  • Phlebotomy, vital signs, injections, restocking exam rooms, assisting in BioTE procedures, preparing BioTE trays, patient charting, Athena Health EMR, scheduling/cancelling appointments, relaying lab results via phone call, collecting payments, check-in/check-out, verifying eligibility with insurance, BioTE nutraceutical knowledge and sales, refilling medications

Registered Medical Assistant

Amarillo Urology Associates
11.2016 - 07.2018
  • Catheterization, phlebotomy, urinalysis, preparing microscopic exams, UPT, vital signs, BCG treatments, IC treatments, EMR, injections, restocking exam rooms, assisting in exams, assisting in bladder irrigations, preparing exam trays, patient charting

Caregiver

Caprock Home Health Care
07.2016 - 08.2016
  • Bathing, feeding, toileting, transfer, dressing, grooming, shopping, cleaning, escort, exercising, routine hair and skin care, laundry, meal prep, walking and assisting with self-administered meds

Service Counter Clerk/Cashier

Amigos United
04.2012 - 07.2013
  • Operated cash register to accurately complete customer financial transactions.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Displayed food under appropriate hot or cold conditions to promote freshness and adhere to safe food-handling standards.
  • Managed multiple tasks in high-volume environment.
  • Budgeted, audited and balanced cash handlings to secure cash drawer.

Education

High School Diploma -

Orion High School Online
Amarillo, TX

Vocational - Medical Assistant Program

Milan Institute
Amarillo, TX
11.2016

Skills

  • Customer Service
  • Order Processing
  • Regulatory Compliance
  • Money Handling
  • Loss Prevention
  • POS system operations
  • Transaction Processing
  • Flexible Schedule
  • Independent judgement
  • Customer Assistance
  • Policy and Procedure Adherence
  • Retail Sales
  • Customer Engagement
  • Hematology
  • Phlebotomy
  • Charting
  • Billing
  • Coding
  • Cpr
  • Ekg
  • Medical management
  • Microbiology
  • Insurance billing
  • Pharmacology
  • Sterile
  • Typing
  • 75 wpm
  • Microsoft office
  • Documentation
  • CPR Certified
  • EMR
  • Injections
  • Patient Care
  • Vital Signs
  • Receptionist
  • Microsoft Word
  • Epic
  • Venipuncture
  • EHR
  • Scheduling
  • Medical Records
  • Athenahealth
  • Laboratory Experience
  • Medical Office Experience
  • Medical Records Management
  • Privacy and confidentiality
  • Medical Coding
  • Medical Terminology

Certification

  • Registered Medical Assistant (RMA), 01/01/16
  • CPR/First Aid
  • BLS/CPR

Additional Information

SKILLS: CPR/First Aid, AED, Phlebotomy, Mono and Strep Testing, Injections, Urinalysis, Vitals, EKG, Patient Charting, Medical Management Software, Insurance Billing and Coding, Microsoft Office, Typing 75 wpm, Medical Terminology, Basics of Medical Law and Ethics, Confidentiality, Human Relations, Documentation of health Information and Patient History, Anatomy and Physiology, Pharmacology, Nutrition, Microbiology, Hematology, Sterile Techniques, Surgical Procedures and Techniques, Basic Billing and Coding/Optum, Instrument Identification.

Personal Information

Title: Registered Medical Assistant

Timeline

Registered Medical Assistant (RMA)

AMARILLO FAMILY PHYSICIANS
07.2021 - 12.2021

Registered Medical Assistant

Advanced Pain Care and Affiliates
03.2021 - 07.2021

Registered Medical Assistant

TMD Men's Health Division of Amarillo Urology Associates
07.2018 - 03.2021

Registered Medical Assistant

Amarillo Urology Associates
11.2016 - 07.2018

Caregiver

Caprock Home Health Care
07.2016 - 08.2016

Service Counter Clerk/Cashier

Amigos United
04.2012 - 07.2013

High School Diploma -

Orion High School Online

Vocational - Medical Assistant Program

Milan Institute
Makayla Napihaa-Estrada