Destiny Morales
Manchester,CT
Summary
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
8
8
years of professional experience
Work History
Registered Medical Assistant (RMA)
OBGYN and Midwifery of CT
Manchester, CT
01.2023 - Current
- Assisting doctors/ midwife's with OBGYN procedures
- Responsible for following accurate laboratory requirements for orders/ specimen
- Educating patients on preventative care and post-treatment care
- Assist with education and report patient compliant to obstetrician/midwife involved with prenatal/antenatal care
- Experience with health insurances verification and processing payments
- Assist with administrative duties checking in and out as well as caller complaints.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Collected and documented patient medical information such as blood pressure and weight.
Caregiver
SVNA Home Assistance
Salisbury, CT
06.2024 - 08.2024
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Registered Medical Assistant
Heritage Internal Medicine
Manchester, CT
01.2021 - 01.2023
- Maintained accurate and up-to-date medical records for patients, ensuring confidentiality and compliance with HIPAA regulations
- Prepared examination rooms by sterilizing equipment and stocking necessary supplies
- Performed basic laboratory tests such as urinalysis
- Preformed EKG's for heart monitoring and vital signs
- Responded to patient inquiries over the phone or in person regarding test results or general health concerns
- Ensured a clean and organized work environment by following infection control protocols at all times
- Managed about 20 faxes a day sending necessary documents to other professional facilities.
- Scheduled and assisted with medicare wellness checks
Manager
Savers
09.2017 - 01.2021
- Creating employee schedule and hiring process
- Data collection and entry
- Attended management conferences
- Hosted clothing drives for fundraising purposes
- Promoted the companies involvement with Big Brothers Big Sisters
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Education
Registered Medical Assitant - Health Care Management
Lincoln Technical Institute
New Britian CT11.2020
High School Diploma -
Hartford Magnet Trinity College Academy
Hartford, CT06.2016
Some College (No Degree) - Nursing
Goodwin University
East Hartford, CTSkills
- Dependable and responsible
- Multitasking and organization
- Patient scheduling
- Customer service
- Clinical documentation
- Data entry
- CPR
- Insurance verification
- Medical office administration
- OB/GYN procedures
- Payment collection
Timeline
Caregiver
SVNA Home Assistance
06.2024 - 08.2024
Registered Medical Assistant (RMA)
OBGYN and Midwifery of CT
01.2023 - Current
Registered Medical Assistant
Heritage Internal Medicine
01.2021 - 01.2023
Manager
Savers
09.2017 - 01.2021
Registered Medical Assitant - Health Care Management
Lincoln Technical Institute
High School Diploma -
Hartford Magnet Trinity College Academy
Some College (No Degree) - Nursing
Goodwin University
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