Makayla Neilson
Allston,Massachusetts
Summary
Detail-oriented candidate with experience in legal and customer service environments, skilled in research, communication, and problem-solving. Proven ability to collaborate effectively and resolve complex inquiries. Aiming to enhance analytical and policy capabilities through graduate study in public policy to address pressing social issues.
Overview
4
4
years of professional experience
Work History
Legal File Clerk
Lee & Rivers LLP
Boston, MA
05.2026 - Current
- Assist attorneys in retrieving and filing case documents efficiently.
- Organize and maintaine legal files in compliance with firm protocols.
- Utilize document management systems to track case progress and updates.
Server
Back Bay Social
Boston, MA
05.2026 - Current
- Provide exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Address customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Assistant / Server
Town Grill & Pizzeria
Voluntown, CT
06.2022 - 01.2026
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Supported training of new team members on operational procedures and customer service standards.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively.
Mock Trials Intern
Young Citizens
London, UK
02.2025 - 04.2025
- Visited law firms across the city to administer educational initiatives to promote civic participation in young people.
- Assisted in planning and executing community engagement initiatives to promote civic participation.
- Gained international civic exposure by participating in an internship while studying abroad.
Education
Bachelor of Arts - Political Science And Psychology
Boston University
Boston05-2027
High School Diploma -
Griswold High School
Griswold, CT05-2023
Skills
- Organization and time management
- Excellent communication
- Teamwork and collaboration
- Meticulous attention to detail
Timeline
Legal File Clerk
Lee & Rivers LLP
05.2026 - Current
Server
Back Bay Social
05.2026 - Current
Mock Trials Intern
Young Citizens
02.2025 - 04.2025
Server Assistant / Server
Town Grill & Pizzeria
06.2022 - 01.2026
Bachelor of Arts - Political Science And Psychology
Boston University
High School Diploma -
Griswold High School