Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Perry

Frankfort,KY

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
03.2021 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Cashier

Kroger
04.2019 - 02.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Team Member

Dairy Queen Grill & Chill
05.2018 - 02.2019
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Crew Member

McDonald's
05.2017 - 04.2018
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

High School Diploma -

Shelby County High School
Shelbyville, KY
05.2020

Skills

  • Menu Memorization
  • POS Systems
  • Coffee Expertise
  • Time management
  • Cash Handling
  • Team Player
  • Adaptive and Creative
  • Cash Register Operation
  • Team Leadership
  • Friendly and Outgoing
  • Safe Food Handling Practices
  • Reliability

Timeline

Barista

Starbucks
03.2021 - Current

Cashier

Kroger
04.2019 - 02.2021

Team Member

Dairy Queen Grill & Chill
05.2018 - 02.2019

Crew Member

McDonald's
05.2017 - 04.2018

High School Diploma -

Shelby County High School

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Makayla Perry