Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Pugh

Mobile

Summary

I have plenty customers service for over 5+ years , im a very great worker at any work i come across

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification

Work History

Credit Card Specialist

Teleperformance
Mobile
10.2024 - 03.2025
  • Assisted customers with credit card inquiries and account management.
  • Processed applications and verified customer information for accuracy.
  • Educated clients on credit card features and benefits during interactions.
  • Maintained detailed records of customer interactions and transactions securely.

Nursing Assistant

Mobile Infirmary Medical Center
Mobile
01.2024 - 10.2024
  • Assisted nurses with patient care and daily living activities.
  • Monitored patients' vital signs and reported changes to medical staff.
  • Maintained cleanliness and organization in patient rooms and common areas.
  • Supported patients with mobility needs using assistive devices.
  • Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.

Insurance Agent

Pilot Catastrophe
Mobile
04.2023 - 10.2023
  • Assisted clients with insurance policy inquiries and recommendations.
  • Processed claims efficiently to ensure timely resolution for customers.
  • Maintained accurate client records using industry-standard software systems.

Housekeeping

ForeFront
Mobile
01.2021 - 04.2022
  • Performed light housekeeping duties including vacuuming carpets, dusting surfaces, emptying trash cans.
  • Performed housekeeping duties such as laundry, cleaning rooms and mopping floors.
  • Coordinated with housekeeping staff regarding availability of rooms for incoming guests.

Education

LeFlore High School
Mobile, Al

Skills

  • Customer service
  • Account management
  • Application processing

  • Organizational skills
  • Payment processing
  • Data analysis

Certification

  • CPR

Timeline

Credit Card Specialist

Teleperformance
10.2024 - 03.2025

Nursing Assistant

Mobile Infirmary Medical Center
01.2024 - 10.2024

Insurance Agent

Pilot Catastrophe
04.2023 - 10.2023

Housekeeping

ForeFront
01.2021 - 04.2022

LeFlore High School
Makayla Pugh