Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Teona Lott

San Antonio,TX

Overview

9
9
years of professional experience

Work History

Credit Card Specialist

USAA
08.2023 - 11.2024

Providing customer account balance, closing credit card accounts, updating personal data, replacing credit and debit cards, credit line increase

Data Entry

TaskUs
04.2021 - 07.2023
  • Interpret, Analyze, Apply & Explain
  • Maintain accurate and interrelated records
  • Respond promptly to customers needs
  • Fix any errors

Customer Service Representative

KOHLS
03.2019 - 03.2021
  • Taking Payments For Credit Card, Remove Late Fee , Closing Accounts , Credit line Increases, Customer Service Rep
  • Placing Orders For Customers, Tracking Orders Down, Cold Transfers, Collections

Customer Service Representative

Connexion Point
02.2017 - 03.2019
  • Call Center Representative, Mail Order Pharmacy For Express Scripts, Warm Transfers For Doctors, Nurses etc
  • Dealing With Patients Prescriptions

Customer Service Representative/Sales

Alorica
08.2015 - 02.2017
  • Customer Service Rep
  • Inbound Calls
  • Take Payments Over The Phone
  • Transfer Calls To Department Needed
  • Sale Direct and At&t Internet

Education

GED - General Studies

San Antonio College
San Antonio, TX
12.2014

Skills

  • Customer-oriented
  • Quick learner
  • Organized multi-tasker
  • Good with numbers and math
  • Fast and efficient service worker
  • Dedicated team player
  • Accustomed to shift work
  • Friendly and helpful
  • Skilled up seller
  • Customer Service
  • CSR
  • Call Center
  • Customer Care
  • Customer Support
  • Basic Math
  • Cash Handling
  • Tutoring
  • Teaching
  • Warehouse experience
  • Materials handling
  • Distribution center
  • Customer service
  • Data collection
  • Cash handling
  • Typing
  • Shipping & receiving
  • Packaging
  • Order picking
  • Senior care
  • Caregiving
  • Pricing
  • Sales
  • Classroom experience
  • Windows
  • Telemarketing
  • Computer skills
  • Communication skills
  • Negotiation

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Credit Card Specialist

USAA
08.2023 - 11.2024

Data Entry

TaskUs
04.2021 - 07.2023

Customer Service Representative

KOHLS
03.2019 - 03.2021

Customer Service Representative

Connexion Point
02.2017 - 03.2019

Customer Service Representative/Sales

Alorica
08.2015 - 02.2017

GED - General Studies

San Antonio College
Teona Lott