Makayla Sheeran
Cincinnati,OH
Summary
Enterprising Retail Store Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
T-Mobile
07.2019 - Current
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
Pharmacy Technician
DeVille's Pharmacy
01.2016 - 03.2019
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Education
Empire Beauty School
Florence06.2019
No Degree - Psychology
Ivy Tech Community College
2018
Technical Honors Diploma -
Rising Sun High School
Rising Sun, IN06.2017
Skills
- Customer Service
- Highly motivated
- Detail Oriented
- Strategic Planning
- Hiring and Training
- Outstanding communication skills
- Team motivation
- Team Leadership
- Multitasking and Organization
- Quality Assurance
Timeline
Retail Store Manager
T-Mobile
07.2019 - Current
Pharmacy Technician
DeVille's Pharmacy
01.2016 - 03.2019
Empire Beauty School
No Degree - Psychology
Ivy Tech Community College
Technical Honors Diploma -
Rising Sun High School