Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Makayla Silva

Redding,California

Summary

Adept at fostering customer loyalty and enhancing team dynamics, my tenure as a Volunteer Barista at Crosspointe Community Church honed my espresso machine expertise and elevated my problem-solving skills. I excelled in creating a welcoming atmosphere, significantly contributing to a positive and efficient service environment.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Volunteer Barista

Crosspointe Community Church
03.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

No Degree - N/A (Still in Highschool)

Foothill High School
Palo Cedro
06.2027

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Adaptive and creative
  • Order taking
  • Espresso machine operation

Languages

English
Native or Bilingual
American Sign Language
Limited Working

Timeline

Volunteer Barista

Crosspointe Community Church
03.2024 - Current

No Degree - N/A (Still in Highschool)

Foothill High School
Makayla Silva