Makayla Stansberry
Acworth,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Hairstylist's Assistant
Jyl Craven Hair Design
06.2023 - Current
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Increased client satisfaction by providing excellent customer service.
- Checked in with clients to confirm comfort throughout appointments and services.
Server
Rodney's Bbq & Catering
08.2018 - 03.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Pharmacy Technician
Walgreen's Pharmacy
06.2021 - 01.2022
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Education
High School Diploma -
Penn Foster Online School
Scranton, PA12.2021
Skills
- Appointment Setting
- Client Relations
- Customer service
- Continuous learning
- Product knowledge
- Active listening
- Team collaboration
- Client consultation
- Effective communication
Timeline
Hairstylist's Assistant
Jyl Craven Hair Design
06.2023 - Current
Pharmacy Technician
Walgreen's Pharmacy
06.2021 - 01.2022
Server
Rodney's Bbq & Catering
08.2018 - 03.2023
High School Diploma -
Penn Foster Online School
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