Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Makayla Sullivan

West Seneca,NY

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

3
3
years of professional experience

Work History

Kitchen Staff

Imperial Pizza
12.2023 - Current
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Received commendations from management for exceptional work ethic and dedication to the kitchen team''s success.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.

Manager

Picasso's Pizza
07.2021 - 11.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Education

High School Diploma -

West Seneca West Senior High School
West Seneca, NY
06.2022

Skills

  • Food Preparation
  • Portion Control
  • Recipe Adaptation
  • Ingredient Preparation
  • Supply Restocking
  • Attention to detail
  • Sanitation and safety
  • Inventory management
  • Time management abilities
  • Schedule Preparation

References

References available upon request.

Timeline

Kitchen Staff

Imperial Pizza
12.2023 - Current

Manager

Picasso's Pizza
07.2021 - 11.2023

High School Diploma -

West Seneca West Senior High School
Makayla Sullivan