Makayla Vanlandingham
Montgomery,AL
Summary
Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Food and Beverage Manager
Renaissance Montgomery Hotel & Spa at the Convention Center
03.2024 - Current
- Oversee daily operations of the hotels dining outlets, bars, and in-room dining.
- Team leadership and development- Recruit, train, and supervise.
- Financial & Budget Oversight- Monitor restaurant financial performance (revenue, labor cost, food & beverage cost).
- Health & Safety Compliance- Ensure the restaurant complies with all health regulations, food safety standards
- Reports & Documentation- Maintain accurate records, Daily Recaps, and Email Communications
Bar Manager
Neighborhood Restaurant Partners
09.2022 - 03.2024
- Operational Excellence- Maintaining restaurant cleanliness, adhering to safety and security protocols, and ensuring proper food preparation and presentation.
- Guest Experience- Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
- Staff Management- Supervising upwards of 30 team members daily, training, and developing team members to ensure they deliver excellent service and meet Applebee's standards.
- Financial Performance- Assisting with inventory management, cost control, and maximizing profitability.
- Employee Development- Recruiting, onboarding, and training new employees, and providing opportunities for growth.
- Communication- Serving as a point of contact for staff, vendors, and other internal teams.
Food & Beverage / Banquet Associate
Great Wolf Lodge
06.2020 - 09.2022
- Coordinated daily activities across departments to optimize workflow and improve team collaboration.
- Read, interpret, and follow Banquet Event Orders (BEOs)
- Interact with banquet guests in a courteous, efficient, and professional manner. Ensure guest needs, special requests, or dietary restrictions are communicated
- Mentor, train, and assist new and less experienced servers; ensure they understand service standards, menu items, POS procedures, and company policies.
- Assist with opening and/or closing duties of the restaurant or banquet outlet (depending on assignment): setting up or closing down equipment, ensuring all work is done correctly.
Certified Trainer
Darden Restaurants
10.2018 - 03.2022
- Collaborated with management to identify training needs and align programs with business goals.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
Education
Some College (No Degree) - Business Management
University of West Georgia
Carrollton, GASkills
- Food and beverage operations
- Cost control
- Menu development
- Training and onboarding
- ServSafe manager
- Back of house management
- POS terminal operation
- Quality assurance
Certification
ServSafe Manager Food Certification
ServSafe Manager Alcohol Certification
Timeline
Food and Beverage Manager
Renaissance Montgomery Hotel & Spa at the Convention Center
03.2024 - Current
Bar Manager
Neighborhood Restaurant Partners
09.2022 - 03.2024
Food & Beverage / Banquet Associate
Great Wolf Lodge
06.2020 - 09.2022
Certified Trainer
Darden Restaurants
10.2018 - 03.2022
Some College (No Degree) - Business Management
University of West Georgia
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