Makayla Walter
Spokane,WA
Summary
Dynamic professional with extensive experience in training and customer service, notably at Taco Bell. Proven ability to enhance team performance through effective staff training and task delegation. Skilled in compliance requirements and delivering engaging employee presentations, consistently achieving positive outcomes and fostering a collaborative environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Trainer
Taco Bell
Spokane, WA
11.2023 - Current
- Conducted interactive training sessions, fostering a collaborative learning environment.
- Monitored trainee progress and provided constructive feedback for improvement.
- Prepared meals accurately and swiftly.
- Resolved complaints effectively, achieving positive outcomes consistently.
- Developed expertise in various roles to ensure accurate training delivery.
- Utilized various training materials and tools to accommodate diverse learning styles among staff members.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
Cashier
Ziegler Lumber
11.2022 - 06.2023
- Operated cash register, processing customer transactions efficiently and accurately.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
- Handled returns and exchanges, resolving customer concerns promptly and effectively.
Team Member
KFC
06.2021 - 07.2022
- Prepared and cooked menu items according to standard recipes and quality guidelines.
- Operated kitchen equipment safely while maintaining cleanliness and organization.
- Provided exceptional customer service, handling orders accurately and efficiently.
Education
High School Diploma -
On Track Academy
Spokane, WASkills
- Compliance requirements
- Task delegation
- Staff training
- Employee presentations
- Food Handling
- Microsoft and computer literacy
- Excellent customer service
Certification
Food Handlers Certification
Timeline
Team Trainer
Taco Bell
11.2023 - Current
Cashier
Ziegler Lumber
11.2022 - 06.2023
Team Member
KFC
06.2021 - 07.2022
High School Diploma -
On Track Academy