Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Makayla Wilson

Nibley,UT

Summary

Proven team leader and skilled bakery clerk from Lees Marketplace, adept in customer service and enhanced guest satisfaction through meticulous attention to detail and superior service. Excellent in stock rotation and staff training, significantly contributing to a positive customer experience and operational efficiency. A very organized, hardworking and dependable employee with problem-solving skills ready to help your company achieve their goals.

Overview

14
14
years of professional experience

Work History

Bakery Clerk

Lees Marketplace
09.2016 - Current
  • Answered customer questions about products and services, while placing specialty orders in person and over the phone.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service.
  • Packaged fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting and damaging.
  • Trained new bakery clerk staff members.
  • Put away weekly packaging orders and order packaging supplies based on what we have and what we need for future sales.

Crew Member Manager

Wendys Fast Food
10.2010 - 09.2015
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant.
  • Trained new team members.
  • Counted the registers at the end of the night.

Education

Cosmetology License - Cosmetology Education

Paul Mitchell The School Logan
Logan, UT
04.2014

High School Diploma -

Mountain Crest High School
Hyrum, UT
2012

Skills

  • Customer Service
  • Friendly and Helpful
  • Team Leadership
  • Telephone Etiquette
  • Attention to Detail
  • Customer Satisfaction
  • Cleanliness standards
  • Stocking and Shelving
  • Customer inquiries and assistance
  • Labeling Accuracy

References

-David Gibbs 

(435) 222-8093

 Work colleague, Lees Marketplace


-Lexi Meikle 

(435) 512-7102

 Work colleague, Lees Marketplace

Timeline

Bakery Clerk

Lees Marketplace
09.2016 - Current

Crew Member Manager

Wendys Fast Food
10.2010 - 09.2015

Cosmetology License - Cosmetology Education

Paul Mitchell The School Logan

High School Diploma -

Mountain Crest High School

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Makayla Wilson