Makayla Wood
Life Coach
South Weymouth,MA
Summary
Enthusiastic Life Coach and overall person, eager to contribute to team's success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and client counseling/training. Motivated to learn, grow and excel!
Overview
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Course Developer
Makayla Wood
Weymouth , MA
11.2019 - Current
- Planned and monitored implementation of technology-based learning programs.
- Designed course materials and supported implementation.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Life Coach
Manifest Peace
Weymouth , MA
01.2019 - 12.2020
- Documented behaviors, treatments and non-compliance issues.
- Connected clients with available resources to improve plan success.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Facilitated group sessions and learning discussions to further objectives.
- Helped patients to deal with realities of anxiety, depression and PTSD diagnoses and develop coping skills.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
Night Auditor
Double Tree Hilton
Rockland , MA
01.2019 - 06.2019
- Performed daily inventory for keys and linens and detailed all information in audit reports.
- Processed arrivals and departures for hotel guests, handling approximately 30 guests per shift.
- Controlled cash and credit card payment transactions at front desk.
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Performed nightly updates to room charges and rates.
Education
Associate of Science - Human Services
Quincy College
Quincy, MA 09.2017 - 12.2020
Early Childhood Certificate - Early Childhood Education
Quincy College
Quincy, MA 09.2014 - 09.2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Implementation support
Organizational performance
Course material creation
Learning strategies
Curriculum design
Training program development
Troubleshooting
Critical thinking
Detail-oriented
Basic math
Microsoft Office
Relationship-Building
Cultural awareness
Compassion
Supervision
Collaboration
Leadership
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Course Developer
Makayla Wood
11.2019 - Current
Life Coach
Manifest Peace
01.2019 - 12.2020
Night Auditor
Double Tree Hilton
01.2019 - 06.2019
Associate of Science - Human Services
Quincy College
09.2017 - 12.2020
Early Childhood Certificate - Early Childhood Education
Quincy College
09.2014 - 09.2017