Makayla Woodward
Cedar Rapids,IA
Summary
Motivated and determined college graduate with a strong work ethic, actively seeking opportunities for professional growth. Committed to delivering exceptional results and continuously expanding knowledge and skills. Eager to contribute to a dynamic team and make a positive
impact within a progressive organization. Open to new challenges and ready to leverage academic achievements to drive success in the workplace.
Overview
4
4
years of professional experience
Work History
Marketing
Liberty Street Jewelers
01.2024 - Current
- Analyzed social media metrics to track performance and optimize marketing strategies.
- Engaged with the online community, responding to messages and comments to maintain a positive brand presence.
- Managed and developed content for the store’s social media platforms to engage target audiences.
- Collaborated monthly with the store owner to go over potential promotions, strategies, and the general calendar schedule.
Server
Zeppelin’s
02.2023 - Current
- Collaborated with team members to maintain the cleanliness and organization of the dining area, contributing to a pleasant dining experience for guests.
- Managed multiple tables simultaneously, prioritizing tasks to provide efficient service during peak hours.
- Worked closely with kitchen staff to ensure timely and accurate order fulfillment during high-volume shifts.
- Trained and mentored new servers on menu knowledge and service techniques.
- Delivered exceptional customer service by anticipating guest needs and providing personalized dining experiences.
Internship
Four Oaks Family & Children Services
05.2022 - 09.2022
- Observe the workings of the different units on the campus to see the various mental health problems patients may have, to develop a deeper understanding.
- Filling out important documents to get government funding for the clients and filling out weekly/monthly reports on clients' progress.
- Interact with the group and clients to get a better understanding of how they are progressing in the unit, in order to work towards a successful discharge.
- Learn the interworking of the facility as a whole to have a better understanding of how the process of getting clients and discharging clients as they go through the system.
Education
Bachelor of Arts - Psychology
Coe College
Cedar Rapids, IA05.2024
Skills
- Technology: Microsoft Word, Google Docs, Google Sheets, Point of Sale System, Rolodex, and Microsoft Outlook
- Interpersonal: Time management, Event Planning, Customer Service Skills, Leadership, Attention to Detail, Communication, and Active Listening
- Training/ Certification: Iowa Dyslexia Overview
Affiliations
- Director of Public Relations and Marketing | Social Chair | Tri Delta
- September 2020 - September 2021
- Meet weekly with fellow members to discuss topics related to diversity and inclusion, plan philanthropy events for St. Jude’s Children’s Hospital, and discuss how to increase participation around campus for Tri Delta and St.Jude.
- Meet weekly with a team to discuss how to improve engagement within our chapter as well as the community. My current role involves managing several social media accounts and informing the college and public about what our chapter is doing.
Timeline
Marketing
Liberty Street Jewelers
01.2024 - Current
Server
Zeppelin’s
02.2023 - Current
Internship
Four Oaks Family & Children Services
05.2022 - 09.2022
Bachelor of Arts - Psychology
Coe College