Makayla Woodworth
Fayetteville,NC
Summary
Detail-oriented, administrative, professional with superb people skills and extensive experience in public relations. Strong business acumen and exceptional decision-making abilities. Excels in managing complex tasks and projects. A team player known for meticulous organizational skills. Adept at handling multiple responsibilities simultaneously while maintaining a high level of accuracy. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making and equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Barista
7Brew
09.2023 - 06.2024
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Barista
Gravity Coffee
10.2022 - 08.2023
- Helped management keep adequate supply on hand by notifying of shortages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
Nanny
Private Family
06.2022 - 07.2023
- Engaged with children on age-appropriate level.
- Coordinated playdates and outings to meet children's physical and social needs.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from activities using personal and family vehicle.
Receptionist
Lash Divas Day Spa
07.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Corresponded with clients through email, text message and telephone.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Host-Server
Stack 571
06.2020 - 06.2022
- Confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Used slow periods to restock supplies, ice, cups, silverware and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Bonney Lake High School
Bonney Lake, WA06.2022
Skills
- Team player
- Social Media Knowledge
- Meeting Agendas
- Project Planning
- Employee Training
- Grammar Understanding
- Problem Resolution
- Schedule Management
- Financial Services
- Appointment Setting
- Document Filing and Retrieval
- Mail Handling
- Sorting and Labeling
- Point of sale operation
- Ordering procedures
- Exceptional customer service
Timeline
Barista
7Brew
09.2023 - 06.2024
Barista
Gravity Coffee
10.2022 - 08.2023
Nanny
Private Family
06.2022 - 07.2023
Receptionist
Lash Divas Day Spa
07.2021 - 06.2022
Host-Server
Stack 571
06.2020 - 06.2022
High School Diploma -
Bonney Lake High School