Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Workman

Casper,WY

Summary

Proven expertise in enhancing animal welfare and hygiene at K9 Corral, showcasing strong sanitation protocols and exceptional customer service skills. Elevated team performance and animal socialization, achieving significant improvements in pet wellbeing. Demonstrated resilience in fast-paced environments, ensuring optimal care and satisfaction. Accomplished customer service expert skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

3
3
years of professional experience

Work History

Kennel Technician

K9 Corral
11.2023 - Current
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.

Asssitant Manager

Claire's Stores
05.2022 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Kennel Technician

Hipster Hound
11.2021 - 11.2021
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.

Education

High School Diploma -

Natrona County High School
Casper, WY

Skills

Sanitation protocols

Patience and resilience

Animal handling expertise

Care Monitoring

Money Handling

Customer Relations

Product and service knowledge

Team motivation

Timeline

Kennel Technician

K9 Corral
11.2023 - Current

Asssitant Manager

Claire's Stores
05.2022 - 08.2022

Kennel Technician

Hipster Hound
11.2021 - 11.2021

High School Diploma -

Natrona County High School
Makayla Workman