MAKAYLA KATE MAXEY
UNION,Mississippi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Cosmetologist
GLUCKSTADT BARBER AND STYLE
GLUCKSTADT , MS
08.2021 - Current
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Created marketing advertisements to increase awareness of services and boost sales.
WAITRESS
LEE'S STEAKHOUSE
Sebastopol, MS
08.2019 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Financial Aid Student Assistant
East Central Community College
DECATUR, MS
07.2018 - 08.2020
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Provided financial aid counseling to enrolled and prospective students.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Helped individuals complete physical and electronic paperwork such as FAFSA.
- Processed unique financial aid profiles for undergrad and post-grad applications
CASHIER
Piggly Wiggly Grocery Store
UNION, MS
07.2015 - 05.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Education
Associate of Arts - Cosmetology
East Central Community College
Decatur, MS07.2021
Associate of Arts -
East Central Community College
Decatur, MS08.2020
Skills
- Friendly Communication
- Client Consultations
- Makeup Application
- Tool, Equipment and Surface Sanitizing
- Supply Ordering and Maintenance
- Record Sorting and Filing
- Data Entry
- Verbal and Written Communication
- Customer Service
- Microsoft Office
- Excel Spreadsheets
- Data Collation
- Administrative Duties
- Basic Bookkeeping
- Business Documentation
- Telephone Reception
Timeline
Cosmetologist
GLUCKSTADT BARBER AND STYLE
08.2021 - Current
WAITRESS
LEE'S STEAKHOUSE
08.2019 - Current
Financial Aid Student Assistant
East Central Community College
07.2018 - 08.2020
CASHIER
Piggly Wiggly Grocery Store
07.2015 - 05.2018
Associate of Arts - Cosmetology
East Central Community College
Associate of Arts -
East Central Community College