Hi, I’m
Makele Mkongwa
Columbia,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
years of professional experience
Work History
Jambo
Cell Phone Repair service
Job overview
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Provided comprehensive explanations of completed repairs to customers, promoting understanding and confidence in the services rendered.
Sleep Number Corporation
sewing 1 inspection
11.2021 - Current
Job overview
- Enhanced team collaboration, sharing expertise on various bed inspection techniques and fabric types with colleagues.
- Enhanced workplace safety by proactively identifying potential hazards and addressing them promptly before any incidents occurred.
- Mentored junior staff members in mastering advanced sleep number bed inspection techniques.
- Assisted with inventory management and restocking of bed for continuous availability.
Johnson Food Service
Dinner facility assistance
05.2019 - 11.2021
Job overview
- Enhanced workplace safety by diligently following OSHA guidelines while performing complex tinning tasks.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
House Repair
07.2017 - 11.2021
Job overview
- Not a formal job, but I work with my guardian parents to repair a fixer upper house that requires significant maintenance.
- I play crucial role in helping fix and rebuild various areas of the house while gaining valuable experience in construction, plumbing and repair.
N/A
plumbing repair
04.2017 - 10.2020
Job overview
- Conducted plumbing repairs to prevent water damage and maintain sanitation standards.
- Repaired plumbing and installed new fixtures.
Fast Miller Logistic
Delivery Driver Helper
03.2019 - 01.2020
Job overview
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence.
- Interact with customer via phone providing them information about their order and handling any question or concerns, an ensuring a positive delivery experience.
Pure Green Carpet Cleaning
Professional Carpet Cleaner
04.2018 - 10.2018
Job overview
- Maintained a clean and organized work environment, ensuring the safety of both me and clients during service appointments.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Effectively removed allergens such as pet dander, dust mites, pollen from carpets using advanced HEPA filtration systems.
- Contributed to company growth by consistently exceeding performance targets and receiving positive feedback from satisfied customers.
Education
Brookland-Cayce Senior High School, Cayce, SC
High School Diploma
Midlands Technical College, West Columbia, SC
Bachelor of Science from Computer Information System.
03.2027
Ac Flora High School, Columbia, SC
High School Diploma
10.2016
University Overview
- Awarded the Zhuowei Yin Award.
Skills
- Speaker Repair
- Charging Port Repair
- Screen Repair
- Battery Replacement
- Diagnostic Software Usage
- Camera Repair
- Data Recovery
- Problem-solving abilities
- Organizational Skills
- Team Collaboration
- Relationship Building
- Team building
Languages
Swahili
Native or Bilingual
French
Native or Bilingual
English
Professional Working
Timeline
sewing 1 inspection
Sleep Number Corporation
11.2021 - Current
Dinner facility assistance
Johnson Food Service
05.2019 - 11.2021
Delivery Driver Helper
Fast Miller Logistic
03.2019 - 01.2020
Professional Carpet Cleaner
Pure Green Carpet Cleaning
04.2018 - 10.2018
House Repair
07.2017 - 11.2021
plumbing repair
N/A
04.2017 - 10.2020
Cell Phone Repair service
Jambo
Brookland-Cayce Senior High School
High School Diploma
Midlands Technical College
Bachelor of Science from Computer Information System.
Ac Flora High School
High School Diploma
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