Makena Bradley
Moorpark,CA
Summary
Motivated and competitive individual with a strong work ethic, drive, and exceptional communication skills. Have been a dedicated worker since sophomore year in high school in an effort to gain experience and display passion for building loyal customers through differentiated customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Legal Assistant
Katrina Cox Law LLC
06.2022 - Current
- Assisted in drafting deeds of various types
- Prepared draft closing figures – including tax prorations and HOA prorations
- Ordered surveys, HOA docs, home warranties, and pest inspections
- Drafted closing documents/ closing credit addendums
- Research for different village/city requirements for closings
- Opened initial file and calendared all important dates from the contract into the office calendar to meet deadlines
- Communicated with lenders and attorneys regarding addendums, clear to close and financing contingencies
- Ordered title and reviewed
- Assisted attorney in clearing title for closing
Reservations Agent / Sales
Four Seasons
06.2021 - 06.2022
- Booked reservations for all departments, by effectively communicating different room types and why it would best suit the guests needs
- Generated maximum revenue by upselling and cross-selling techniques
- Made changes to existing reservations, as well as navigating the computer system to input special requests as well as paying attention to every detail to ensure guest return
- Worked effectively in a diverse environment to exceed goals set by management.
Housekeeping Intern
Marriott Canyon Villas
05.2019 - 08.2019
- Oversaw housekeepers to ensure full guest satisfaction
- Delivered excellent customer service to guests daily in order to uphold Marriott’s values and create return guests.
Education
Bachelors Degree - Hospitality Management
Northern Arizona University
Flagstaff, AZSkills
- Time Management
- Attention to Detail
- Adaptability
- Listening Skills
- Customer Service
- Microsoft Office
- Problem Solving
Certification
- Licensed California Real Estate Agent
Timeline
Real Estate Legal Assistant
Katrina Cox Law LLC
06.2022 - Current
Reservations Agent / Sales
Four Seasons
06.2021 - 06.2022
Housekeeping Intern
Marriott Canyon Villas
05.2019 - 08.2019
Bachelors Degree - Hospitality Management
Northern Arizona University
- Licensed California Real Estate Agent
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