Makena Travers
Taunton,Massachusetts
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent College Student focused on Kinesiology and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Supervisor
Su Casa
Plymouth, Massachusetts
05.2024 - Current
- Trained and acclimated new servers to restaurant's culture and operations.
- Managed tables throughout dining room to execute service at highest level.
- Directed and assisted in general dining room cleaning and sanitation.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Server
Six Strings
Foxborough, MA
05.2021 - 01.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set a positive tone for the entire dining experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe alternatives
Education
Science Concentration - Kinesiology
University of Maine
Orono, ME05.2025
Skills
- Billing and Payment Processing
- High-Energy and Stamina
- Communications Protocols
- Persuasive Negotiations
- Emergency Situations
- Patient Assessments
- Safety Protocols
- First Aid
- Dependable and Responsible
- Marketing initiatives
Certification
- Certified [Firstaid], [American heart association] - [present]
- Certified [CPR], [American Heart Association] - [present]
Additional Information
Extracurricular Activities: [volunteer work at University of Maine/Philanthropy]
- Reading to children at the Indian Island elementary school
- Raising money for our Read>Lead>Achieve program
- Planting flowers on campus during
- Hosting car washes every year and raising money for Read>Lead>Achieve and other philanthropy
- Donating blood at the schools blood drive for American Red Cross
- Donating to Toys for Tots every year around christmas time and raising money
- Doing yearly book drive donations and school supplies
Timeline
Server Supervisor
Su Casa
05.2024 - Current
Server
Six Strings
05.2021 - 01.2023
Science Concentration - Kinesiology
University of Maine
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