Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Makenna Beaudry

Winter Haven,FL

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

4
4
years of professional experience

Work History

Front Desk Associate

Mountain Lake Corporation
Lake Wales, FL
10.2023 - Current
  • Greeted guests upon arrival and provided excellent customer service.
  • Assisted guests with check-ins, check-outs, and room assignments, ensuring accuracy and efficiency.
  • Resolved guest complaints and issues, ensuring a positive resolution and guest satisfaction.
  • Answered and facilitated phone calls and emails, providing information and assistance to guests.
  • Managed reservations, coordinating with housekeeping and other departments to ensure room availability.
  • Proficiency in managing multiple tasks simultaneously, prioritizing workloads, and maintaining a well-organized workspace.
  • Received positive feedback from members and guests for providing exceptional customer service and assistance.

Front Desk Associate

Just Move Athletic Club
Winter Haven, FL
07.2020 - 08.2021
  • Greeted members and guests upon arrival, provided facility tours, and answered questions.
  • Ensured the safety of all patrons by monitoring the gym floor during peak hours.
  • Collaborating with other staff members to ensure smooth operations and exceptional customer service.
  • Monitoring access to the facility, ensuring only authorized individuals enter.
  • Resolving member concerns and escalating issues to management when necessary.
  • Strong verbal and written communication skills for interacting with members, guests, and colleagues effectively.

Education

High School Diploma -

Winter Haven Senior High School
Winter Haven, FL
05-2021

Currently Pursuing My Degree in Business Admin.

Santa Fe College
Gainesville, FL

Skills

  • Hospitality services
  • Problem-solving skills
  • Cash Handling
  • Computer Skills
  • Time Management
  • Customer Service

References

References available upon request.

Timeline

Front Desk Associate

Mountain Lake Corporation
10.2023 - Current

Front Desk Associate

Just Move Athletic Club
07.2020 - 08.2021

High School Diploma -

Winter Haven Senior High School

Currently Pursuing My Degree in Business Admin.

Santa Fe College
Makenna Beaudry