Makenna Dance
Summary
Experienced and enthusiastic Consultant with a track record of success across a wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
6
6
years of professional experience
Work History
Personal Ticket Consultant
NASCAR
06.2024 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Resident Assistant
Covenant College
08.2023 - 05.2024
- Established solid rapport with both residents and staff members
- Demonstrated leadership in coordinating events and marketing efforts
- Cooperated closely with fellow administrators to improve the overall campus environment.
Assistant for Head Softball Coach
Covenant College
08.2022 - 05.2024
- Assisted in the organization of practices, forms, and study halls
- Played an integral role in fostering teamwork and facilitating smooth operations within the organization.
- Maintained leadership role within our team throughout my time in this position.
Student Athlete Advisory Committee
Covenant College
08.2021 - 05.2024
- Acted as a vocal representative for the softball team on the committee.
- Facilitated interactive experiences enhancing inclusivity among athletes and college community.
- Assisted with the setup and breakdown of athletic events.
Sport Marketing Intern
University of Tennessee at Chattanooga
05.2023 - 04.2024
- Conducted community-based initiatives to increase awareness of athletics and boost sales for football season tickets
- Generated engaging multimedia content for apparel through media posts and graphic creation
- Created and executed theme events for games.
Captain
Super Bowl Phoenix
02.2023 - 02.2023
- Implemented and monitored effective team member assignments for each shift
- Contributed to seamless coordination of staff and creation of exceptional fan experiences.
Team Member
Chick-Fil-A
09.2018 - 01.2023
- Learned value of customer service and effective communication in high-pressure situations.
- Collaborated with leadership team to expand skillset and enhance versatility for future opportunities.
Education
Bachelor's Degree - Sports Management
Covenant College
05.2024
Skills
- Teamwork
- Communication
- Customer Service
- Decision Making
- Fast Learner
- Ability to Work in a Team
- Ability to Work Under Pressure
- Computer Skills
- Adaptability
- Microsoft Office
- Communication Skills
- Problem Solving
- Time Management
- Customer Relations
- Leadership
- CRM software proficiency
Languages
ASL
Limited Working
Timeline
Personal Ticket Consultant
NASCAR
06.2024 - Current
Resident Assistant
Covenant College
08.2023 - 05.2024
Sport Marketing Intern
University of Tennessee at Chattanooga
05.2023 - 04.2024
Captain
Super Bowl Phoenix
02.2023 - 02.2023
Assistant for Head Softball Coach
Covenant College
08.2022 - 05.2024
Student Athlete Advisory Committee
Covenant College
08.2021 - 05.2024
Team Member
Chick-Fil-A
09.2018 - 01.2023
Bachelor's Degree - Sports Management
Covenant College
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